Before You Ship

Submission Best Practices

Do

  • Include your order number: Always place a note with your order number inside your parcel.

  • Use fresh protection: Place cards into clear, loose-fit penny sleeves and clean semi-rigid card savers.

  • Use a pull-tab: Attach a small sticky note tab to the top of your penny sleeve to make it easy to pull the card safely out of its semi-rigid holder without damaging edges.

  • Maintain your sequence: Pack your cards in the exact order they appear on your digital submission queue.

  • Check your details: Ensure your return shipping address is perfectly up to date on your account dashboard.

Don't

  • Send cards loose or in toploaders: Every card needs a penny sleeve and a semi-rigid card saver.

  • Use Sellotape: Never use sticky tape to seal the tops of semi-rigid card savers.

  • Use untracked shipping: Avoid the standard post office. Always use secure, tracked local options like Pudo or The Courier Guy.

  • Use tight or coloured sleeves: Do not use tight-fit inner sleeves, ETB sleeves, or sleeves with coloured backs. Clear is required.

  • Use rubber bands: Do not wrap your submission tightly in elastic bands, as this can permanently dent card edges.

Please note: cards that arrive loose, in toploaders or otherwise improperly packaged are re-sleeved for R50 per card.