Whether you have a question about a grading submission, a product in our shop, or need help tracking an order, the CuppasCards team is here to help!
Location
South Africa
Business Hours
Monday – Friday, 9:00 AM to 5:00 PM (SAST)
Looking to book us for an event? Visit our Vendor Page.
Before You Ship
Include your order number: Always place a note with your order number inside your parcel.
Use fresh protection: Place cards into clear, loose-fit penny sleeves and clean semi-rigid card savers.
Maintain your sequence: Pack your cards in the exact order they appear on your digital submission queue.
Check your details: Ensure your return shipping address is perfectly up to date on your account dashboard.
Use Sellotape: Never use sticky tape to seal the tops of semi-rigid card savers.
Use untracked shipping: Avoid the standard post office. Always use secure, tracked local options like Pudo or The Courier Guy.
Use tight or coloured sleeves: Do not use tight-fit inner sleeves, ETB sleeves, or sleeves with coloured backs. Clear is required.
Use rubber bands: Do not wrap your submission tightly in elastic bands, as this can permanently dent card edges.